Pay360 and PayPoint have a documented business connection through PayPoint.net. Their history helps explain why both names appear in payment materials. A payment processor, a retail payment network and the instrument used by a customer perform different roles. For broader comparisons, see our guide to casino payment methods.

On 8 January 2016, PayPoint announced the sale of its online-payment businesses, PayPoint.net and Metacharge, to Capita. Capita's subsequent shareholder document states that it integrated PayPoint.net into Capita Payment Services in 2016 and rebranded the business as Pay360.

Access PaySuite's official brand page records its acquisition of Pay360 in December 2022. It describes the subsequent integration of the team, processes and products into Access PaySuite.

A processor provides services to businesses accepting payments. The customer uses a payment instrument, such as a card or a bank-payment option, through the merchant's checkout.

For a casino transaction, follow the instructions for the instrument named in the cashier. The processor's business relationship with the merchant and the casino's terms for players are separate agreements.

PayPoint's consumer website lists services offered through participating shops, including cash deposits, cash withdrawals and the sale of digital entertainment vouchers. Each service has its own provider and redemption process.

A retail location's services should be read by product name. Buying a digital voucher, depositing cash through a banking service and collecting a payment are different operations.

Read the casino's deposit screen for the amount, currency, payment instrument and beneficiary. For a voucher, use the issuer's conditions for its value, expiry and redemption.

A merchant settlement is money transferred to the business accepting a payment. A refund returns an earlier purchase payment. A casino withdrawal releases winnings according to the operator's payout rules. Keep the relevant transaction reference for each.

Identify the instrument you are using as well as any processor name shown in the checkout. For a card payment, the card's issuer and network conditions apply to that instrument. For a cash or voucher service, use the named product's instructions for purchase, redemption and receipts.

PayPoint's retail service list covers several activities. A shop offering one service has a product-specific role in that transaction. Keep the product name on the receipt when discussing a retail cash payment, rather than identifying the operation only by the shop's PayPoint sign.

Separate the amount paid by the customer from a merchant's processing costs. Read the customer-facing quote for the operation selected and retain the receipt. A business's settlement under its processing agreement is distinct from the casino balance credited to a player.

For an unsuccessful deposit, provide the cashier reference and the payment receipt. For a withdrawal, ask for the operator's approval status, destination and sending reference. The Pay360 business history explains the company names; the product used for the individual transaction determines which payment instructions apply.

Identify the actual payment instrument before supplying information. Card authentication, cash collection and voucher redemption use different processes. For a retail payment keep the product receipt; for a checkout payment keep the merchant reference. A processor name alone does not describe those security steps.

Payment authentication and access to a gaming account serve different purposes. Read the operator's own requirements for identification, account ownership and withdrawals before choosing a deposit route. A successful authorisation records approval of a payment; it does not settle a later dispute about winnings or establish a casino's licensing status.

The points below separate the product or historical feature from what it means when reading payment information.

A bank transfer sends money between accounts and provides a banking reference. A card payment uses the card issuer's authorisation process. An electronic wallet holds a separate payment balance, so loading it and paying a merchant are distinct operations. Compare the route available in the casino with the destination offered for winnings.

Use the payment currency, amount credited, relevant fees and payout requirements for the comparison. The most useful choice is a route whose full sequence you understand, from funding through approval to receipt of a withdrawal.

Use the following checklist with the terms for the actual account and transaction:

• The exact product and legal provider named in the checkout.
• The country and currency covered by the payment instructions.
• The separate deposit and withdrawal destinations.
• The minimum and maximum amounts for the selected operation.
• Charges for funding, conversion and receiving the payment.
• The approval stage, transfer stage and references used to trace them.
• Identification and account-ownership documents requested through official channels.

Keep the relevant terms and payment confirmation with the transaction record. That gives support the original information for the order being discussed, including the product name used at the time.