Mr.Play is a modern online establishment that was established two years ago. It offers more than 400 various products including various casino games, video slots, scratch cards, as well as a number of other products. Also, there is live game section. Marketplay LTD is the owner of the casino. It is based on Malta. Mr.Play has also recently announced the recent acquisition of its licence from the Swedish Gambling Authority and is set to begin operating in Sweden. This great news is part of a consistent effort to bring affiliates of the casino the very best opportunities. 2019 is off to an exciting start for this up and coming casino. For a full list of restricted countries we recommend going to the T&Cs of the site to review.
Restricted countriesRestricted countries listed in T&Cs
Welcome bonus
New customers can take advantage of welcome package 100% up to €200 + 100 FS. By the way, they can be used for play on any game they choose. The design of the lobby looks great, has intuitive navigation and can be accessed both from PC and any mobile device. Both iPhone and Android systems are compatible. Another great feature is that Mr.Play online casino automatically signs users up for the loyalty club. The VIP & Loyalty Reward Club gives players a great head start where winning is rewarded. Take a quick look at VIP program here.
Other bonuses
Here are some cool new promotions offered by Mr.Play Rock out in concert with Bon Jovi - this promotion is only for VIP Bronze+ customers. 3 lucky players will watch the all-time great perform on their European tour. Winners can bring one person of their choice. And if this wasn’t enough the 7 runners up receives an additional €2,000.
Live casino
Aspire Global Technologies company is one of the foremost recognized online casino leaders. Mr.Play Casino offers games from the leading brands of the gambling industry. Of course, the library of games contains popular slots from the famous Net Entertainment, Micro, NYX, 1X2 Gaming, Ezugi, Pragmatic, etc. There are such hits as Starburst, Fruity Friends, and legendary Book of Dead, Deco Diamonds, Egyptian Oasis, Twin Spin, and many other popular positions. In addition, there is a great Live Casino. You can jump right into the action and feel the passion of live dealers gazing at your every move. Customers will be surprised with the strong look and feel of this Live atmosphere. Along with this awesome offering, the online casino has a number of crazy 3D games and other cool entertainments that bring the games to life.
Customer support
The creators of this casino really had the player in mind when they invented this casino. Mr.Play offers great support for its players, and has multiple offerings for languages other than English. You can communicate with the representatives of support team in ENG, NOR, SWE, FIN and DEU 7 days a week. Working hours are between 6 AM and 23:00 PM.
Payment options
No matter how users want to deposit or withdraw their money, Mr.Play has got you covered. Payment providers including Skrill, Neteller, and entropay, make cashing out a breeze. Simply click on “cash out” on cashier section and see how easy it is to control your finances at Mr.Play. You can also select to see your recent transactions by choosing the “my history” button. Here you can easily review “cashier history.”
Casino security
The keys to honesty at Mr.Play Casino are primarily licenses issued by the authorities of Malta and the UK. The site contains links that you can follow to check the validity of licenses. Also, Mr. Play has a certificate from a well-known independent organization iTech Labs.
Summary
Mr.Play is a reliable, modern and stylish gambling website. It has an extensive range of games from providers with brilliant reputation. Although support service isn't available 24/7, it responds quickly and professionally. Plus, the casino is licensed by two regulators at once. So, Mr.Play should become "must have" in your list of casinos you are going to play.
Spy review of Mr.Play Casino
Hello again! I explored Mr.Play Casino through the areas that mattered most for this review: games, promotions, payments and support. At Mr.Play Casino, this is how each part performed.
Rating:
Software
From the roulette tables, I crossed into the game search without losing my place; the previous category stayed easy to recover.
Design
The first impression at Mr.Play Casino is contrasting, but the useful part is the mobile footer. It kept the route readable, and the visual style did not interfere with the game search.
Providers
My catalogue route centred on new slots, with recommendations guiding the choices. It showed more variety than an alphabetical pass.
Promotions
At Mr.Play Casino, I selected the initial-deposit promotion for 100% up to €200 + 100 free spins. The offer came with a x35 wagering requirement.
Deposit testing
I added the playing balance by Visa. The new balance was visible after about 5 minutes, without another form appearing.
Withdrawal testing
I finished the session before submitting a payout through Visa. The balance survived the earlier games but not the last run in blackjack. The transaction history made the sequence easy to follow.
Support
During the practical check of Mr.Play Casino, I asked if closing a game affects an unfinished bonus round. My Live Chat timer stopped after about 2–3 minutes. The same question was answered by email in about 5 hours.
General
The cashier gave me no trouble on Visa. My decision to keep playing shaped the final result instead. What kept the review useful was the lobby structure, not the final balance. For this casino, I did not need an extra explanation.
There are many different casino reviews on the Internet but they are all similar and not always truthful. We aren't going to say that our reviews on Spy-Casino are radically different from others. We write about design, set of games, security, payment methods and other aspects as well. However, these reviews are often based only on theoretical information and after a visual inspection. You can see a unique overview of each casino from our spy.
How does it work?
Our spy is an absolutely real person (or several persons) who registers in a casino, makes a deposit and starts examining this casino from the inside. Our spy doesn't read other reviews, never communicates with casino managers and doesn't pay attention to the feedback of others. Characterization from our spy is the final report of what he really saw in the casino.
What does the spy estimate?
Like many similar tests, firstly, our spy explores the site, its navigation, speed and usability. We also test the mobile version and live games. The spy is mostly focused on games, verification and withdrawal time. The last two points are especially important when estimating a casino because design and games aren't the most important things in a casino. The main question is: Will the casino pay?
Unfortunately, it often happens that a casino with a good review refuses to pay for various reasons. The review from our spy provides immediate testing of this question and measure the withdrawal time.
What else does the spy test?
In addition to software, design and providers, our spy tries to test bonus program from the casino in full. The spy periodically goes behind different bonuses. As you know, sometimes bonuses have hidden conditions. The spy is focused to find these dark sides.
When testing deposit and withdrawal, the spy indicates the minimum and maximum deposit/withdrawal amounts. Plus, it also specifies limits and tests the actual withdrawal time. Of course, the spy provides complete information about the available methods of deposit/withdrawal.
Checking of the support service is also an important point of the review. If the casino has live chat, our spy refers there and measures time of response and its quality. Many casinos are used to write they have 24/7 live chat but this isn't always true. The task of the spy is to find out this issue. If there is no live chat or it isn't 24/7, the spy measures time of response by email.
Conclusion
Finally, our spy summarizes all the information received and adds his impressions of the casino. Sometimes the opinion of a spy may not coincide with the feedback of players and other assessments. The spy doesn't seek to impose his opinion on someone, it's only a subjective estimation of a real and experienced player who has tested the casino as completely as possible.