Shangri La is an online casino with an unusual design and lots of entertainment. The site with original appearance is available in eight languages. The official page of the online establishment has a simple but user-friendly design, convenient for using not only on PCs, but also on mobile devices. Site offers entertainment not only as a casino, but as bookmaker as well. Shangri La is operated by InterStorm Ltd. – a company licensed in Malta. However, the casino and the bookmaker operate under a license issued by Curacao. If players need support while using the services provided by the online platform, they can feel free to contact 24/7 live chat that allows them to get the fastest response. An interesting fact about Shangri La: it is not just a standard online casino. The company also manages three same-named land-based casinos in Minsk, Belarus; Tbilisi, Georgia, and Yerevan, Armenia.
Restricted countriesArmenia, Aruba, Australia, Andorra, Belarus, Belgium, Bonaire, Saba and Sint Eustatius, Bulgaria, Curacao, Comoros, Denmark, France, French Guiana, French Polynesia, French Southern Territories, Georgia, Greece, Gibraltar, Guadeloupe, Iceland, Israel, Italy, Latvia, Liechtenstein, Luxembourg, Malta, Martinique, Mauritius, Mayotte, Netherlands, Netherlands Antilles, New Caledonia, Poland, Portugal, Reunion, Romania, Sint Maarten (SX), Saint Pierre, Spain, Sweden, UK, Ukraine, United States Minor Outlying Islands, USA, Virgin Islands British, Virgin Islands US
Welcome bonus
Every new player of Shangri La casinocan get advantage of a wonderful welcome package up to €1,000: 100% 1st deposit offer up to €200. 75% second deposit offer up to €300. 50% third deposit offer up to €500. To get advantage of this generous welcome bonus, players need to register at the casino and make a deposiit at least of €10. Welcome bonus is subject to wagering. Wager for deposit bonus for the 1st replenishment is x40, wager for deposit bonus for the 2nd replenishment is x30, and wager for deposit bonus for the 3rd replenishment is x20. The maximum bet size is €6. Time for wagering - 3 days.
Other bonuses
In addition to a generous welcome offer, casino players can count on the following promotions: Weekly cashback of 10% on any losses in all games until the end of April! Wager x1. Weekly tournaments and daily draws Mondays Bonus 75% Weekly bonus 10% up to €200
Games and live casino
Shangri La Casino offers its customers an extensive library of games which includes over 500 casino games including products from leading global gaming software providers such as Microgaming and NetEnt. Here you'll find both favorite Gonzo's Quest, Starburst, Thunderstruck and new releases.
The main part of gaming library consists of slots, most of which are provided by the Swedish provider NetEnt.
There are also progressive jackpot games which give away prizes of tens of thousands of euros. If you are tired of playing classic slots, you have the opportunity to play standard table options.
Shangri La also offers its users to take part in live slots held by real croupiers on the Evolution platform. There are twenty games with live dealers including live roulette, live blackjack and live baccarat.
Customer support
All Shangri La casino players can ask support staff their questions in real time. Representatives of support service are ready to answer all your questions from 15:00 (GMT) to 03:00 (GMT), 7 days a week. Players can also get in touch with the customer support by email.
Payment methods
Shangri La Casino allows its users to make deposits via the following payment systems: Plastic cards, EcoPayz, Neteller, Skrill, Yandex, Qiwi, PerfectMoney, AstroPay, BTC, LTC. As for withdrawals, they can be made by the same systems plus several othes. The maximum withdrawal amount is 10,000 euros. The processing time for withdrawal requests depends on the payment system and averages 1-2 days. Withdrawals made in cryptocurrencies are processed almost instantly.
Safety
The safety and integrity of Shangri La online casinos is evidenced by a license. To protect personal information, the casino uses standard encryption systems. A random number generator is also used in games which guarantees fairness and honesty.
Conclusion
Shangri La is a decent online casino with the ability to bet on sports. A good selection of slots, generous bonuses, friendly support, as well as a nice design will allow gamblers to get a pleasant experience in this institution. Moreover, in addition to fiat currencies, this casino accepts cryptocurrencies.
Spy review of Shangri La Casino
Hi there! My check of Shangri La Casino began with the game categories and gradually moved toward the account area. At Shangri La Casino, i also included the promotion and both support channels.
Rating:
Software
From the crash section, I crossed into the promotion page without losing my place; recent games shortened the second half of the test.
Design
A contrasting palette runs through Shangri La Casino. The provider filter made longer game rows easier to scan, so the design supported quick movement between sections.
Providers
I crossed several studio rows while checking table games and high-volatility slots and never stayed with a single developer for long. On the account page, I did not need an extra explanation.
Promotions
Shangri La Casino offers 100% up to €1 with the first deposit, and I used that promotion. The wagering requirement was x40.
Deposit testing
The session started with a Litecoin deposit. The waiting part lasted about 2 minutes; no manual refresh was needed.
Withdrawal testing
I did not reach a payout through Litecoin. A final stretch in slots used what was still playable.
Support
During a return to the Shangri La Casino cashier, I asked whether a pending withdrawal can be cancelled from the account page. The live window responded after about 7 minutes. The inbox reply arrived in about 4 hours.
General
The cashier gave me no trouble on Litecoin. My decision to keep playing shaped the final result instead. The clearest impression came from the live section.
There are many different casino reviews on the Internet but they are all similar and not always truthful. We aren't going to say that our reviews on Spy-Casino are radically different from others. We write about design, set of games, security, payment methods and other aspects as well. However, these reviews are often based only on theoretical information and after a visual inspection. You can see a unique overview of each casino from our spy.
How does it work?
Our spy is an absolutely real person (or several persons) who registers in a casino, makes a deposit and starts examining this casino from the inside. Our spy doesn't read other reviews, never communicates with casino managers and doesn't pay attention to the feedback of others. Characterization from our spy is the final report of what he really saw in the casino.
What does the spy estimate?
Like many similar tests, firstly, our spy explores the site, its navigation, speed and usability. We also test the mobile version and live games. The spy is mostly focused on games, verification and withdrawal time. The last two points are especially important when estimating a casino because design and games aren't the most important things in a casino. The main question is: Will the casino pay?
Unfortunately, it often happens that a casino with a good review refuses to pay for various reasons. The review from our spy provides immediate testing of this question and measure the withdrawal time.
What else does the spy test?
In addition to software, design and providers, our spy tries to test bonus program from the casino in full. The spy periodically goes behind different bonuses. As you know, sometimes bonuses have hidden conditions. The spy is focused to find these dark sides.
When testing deposit and withdrawal, the spy indicates the minimum and maximum deposit/withdrawal amounts. Plus, it also specifies limits and tests the actual withdrawal time. Of course, the spy provides complete information about the available methods of deposit/withdrawal.
Checking of the support service is also an important point of the review. If the casino has live chat, our spy refers there and measures time of response and its quality. Many casinos are used to write they have 24/7 live chat but this isn't always true. The task of the spy is to find out this issue. If there is no live chat or it isn't 24/7, the spy measures time of response by email.
Conclusion
Finally, our spy summarizes all the information received and adds his impressions of the casino. Sometimes the opinion of a spy may not coincide with the feedback of players and other assessments. The spy doesn't seek to impose his opinion on someone, it's only a subjective estimation of a real and experienced player who has tested the casino as completely as possible.