Queen Vegas is a fantastic-looking online establishment created in 2011. It is powered by a well-known company SkillOnNet and owned by Caspo Limited. It has an impressive library of games offering products from a various software developers including giants of the gambling industry.
Withdrawal limitsWithdrawal limits per transaction: €5000. Maximum withdrawal of €10,000 every 30 days. Other winnings paid out in instalments of €10,000 every 30 days.
Payout timePending period: 24 hours; Withdrawal time post approval of request: Credit or debit cards: 2 - 7 business days; Online wallets: Same day ire transfer: 2 - 7 business days.
The casino provides its new customers with a great unusual 100% offer. For every 1 euro deposited players will get 1 free Mega Spin, until 100 Mega Spins. The minimum deposit amount of this offer is €20. An important information about this offer: the bonus must be wagered within 30 days after a player received it, the wager is 30x.
Other bonuses
Queen Vegas casino offers a plenty of other promotions to its existing player base. Customers can access these bonuses once they have opened a real money account with the casino and finished using their welcome bonus. The bonuses available to existing players include:
Match deposit bonuses; Free spins; Combination offers of match bonuses and free spins; Double up offers.
The casino also has a swanky VIP Club that has 6 levels. Membership with the VIP Club gives you a range of cool bonuses and promotions: Free bonuses each time you go up a level; Invitations to exclusive events and promotions; Large bonuses; Fantastic luxury vacations; Faster payout times; Dedicated VIP Account Manager.
Live Casino
Live casino games have been the perfect bridge between the land-based and online casino experiences. They give you a chance to experience the thrill of actually being at a land-based casino directly from your home when you sign up with an online casino offering these games.
Queen Vegas casino has an exciting variety of live casino games from the giants of the business. There is a number of the games from one of the most popular providers of live games Evolution Gaming, as well as from other providers like NetEnt, Microgaming and others. There are 28 cool casino games with live dealers, including exciting player-friendly variants of Blackjack, Baccarat, Roulette.
Customer support
You get excellent customer support in all the 17 languages that Queen Vegas casino is available in. For those with questions that are commonly asked at online casinos, there is an exhaustive FAQ to browse through. For those with other queries or issues that need resolution, there is a team of efficient and friendly support service executives available 24x7. You can get in touch with a member of this support team through e-mail.
Payment options
Queen Vegas casino accepts payments in a number of currencies including: Euros; US Dollars; Australian Dollars; Canadian Dollars; Danish Kroners; Swedish Kroners; Norwegian Kroners; Russian Rubles; South African Rands.
The casino offers a variety of payment options to make transacting process easy and fast. They are: Visa/MasterCard credit cards; NETeller/Skrill; EcoPayz; WebMoney; ComGate; EntroPay; PaySafeCard; Boleto Bancario; Lottomaticard; Nordea; Qiwi; TeleIngreso; Zimpler; eWire; Sofort Direct; Przelewy24; EPS; Multibanco; GiroPay; DineroMail; Yandex Money; WireCard; Postepay; EuTeller; eKonto; toditoCash; Abaqoos.
Deposits are made instantly into your casino account, which speaks highly of the efficiency of your deposit methodology. However, the same efficiency isn't there when it comes to withdrawals. There's a reason: it is about taking money out of the Queen Vegas casino and not putting money into it. That automatically creates a few questions in your head, and the only way out is to ask them. Do you have to be impolite or rude when you ask them? No.
Casino security
Queen Vegas casino is completely secured. The biggest guarantee of its security is the fact that the casino is licensed by one of the most reliable regulatory bodies MGA, and a few other gaming jurisdictions like the UKGC and others.
The casino website is secured with 128-bit secure socket layer (SSL) which is an industry-standard digital encryption technology that even banks and other financial institutions employ to guarantee the safety of a players game experience and also the integrity of no one else being able to access the casino.
All games at Queen Vegas casino are conducted fairly. It's confirmed by the certification from iTech Labs.
Summary
Of all the online casinos around, Queen Vegas is the one you will definitely enjoy. The casino has modern and stylish design, features qualitative games from the best software developers and provides players with convenient and fast payment methods. In addition, you are guaranteed a fantastic customer support experience.
Spy review of Queen Vegas Casino
Welcome! I used Queen Vegas Casino for a straightforward test that combined lobby navigation with a bonus and payment check. At Queen Vegas Casino, a practical support question completed the review.
Rating:
Software
I tested navigation by alternating between the mobile lobby and the live lobby; the mobile version preserved the same logic.
Design
Visually, Queen Vegas Casino is bright. What helped in practice was the live lobby, which worked especially well on a narrow screen; the design supported quick movement between sections.
Providers
The combination of game shows and category tabs defined my provider check and helped me avoid repeating the same mechanics.
Promotions
For this session, I used Queen Vegas Casino's welcome bonus — 100% up to €100 or up to 100 Mega spins. The wagering requirement was x30.
Deposit testing
For the first transaction, I used Visa. I waited about 1 minute before the amount became available for play.
Withdrawal testing
I did not withdraw Visa from Queen Vegas Casino. With Queen Vegas Casino, the bonus returns moved into ordinary slots and ended there.
Support
While comparing the cashier options at Queen Vegas Casino, I asked whether identity verification is requested before the first withdrawal. The two-channel check produced a chat answer in about 3 minutes and an email answer in about 5 hours.
General
Queen Vegas Casino passed the incoming Visa check, while the final rounds removed the chance to test the return trip. The support access made the site easier to judge despite the missing cashout.
Queen Vegas Casino has a welcome offer for newcomers - Welcome bonus 100% up to €100 (the minimal deposit amount is €20, wager – x30) or up to 100 Mega spins on Spina Colada slot.
Free spins are issued in the Temperance slot on the following conditions: - for €10 deposit you will receive 10 free spins - for €20 deposit you will receive 25 free spins - for €50 deposit you will receive 50 free spins
There are many different casino reviews on the Internet but they are all similar and not always truthful. We aren't going to say that our reviews on Spy-Casino are radically different from others. We write about design, set of games, security, payment methods and other aspects as well. However, these reviews are often based only on theoretical information and after a visual inspection. You can see a unique overview of each casino from our spy.
How does it work?
Our spy is an absolutely real person (or several persons) who registers in a casino, makes a deposit and starts examining this casino from the inside. Our spy doesn't read other reviews, never communicates with casino managers and doesn't pay attention to the feedback of others. Characterization from our spy is the final report of what he really saw in the casino.
What does the spy estimate?
Like many similar tests, firstly, our spy explores the site, its navigation, speed and usability. We also test the mobile version and live games. The spy is mostly focused on games, verification and withdrawal time. The last two points are especially important when estimating a casino because design and games aren't the most important things in a casino. The main question is: Will the casino pay?
Unfortunately, it often happens that a casino with a good review refuses to pay for various reasons. The review from our spy provides immediate testing of this question and measure the withdrawal time.
What else does the spy test?
In addition to software, design and providers, our spy tries to test bonus program from the casino in full. The spy periodically goes behind different bonuses. As you know, sometimes bonuses have hidden conditions. The spy is focused to find these dark sides.
When testing deposit and withdrawal, the spy indicates the minimum and maximum deposit/withdrawal amounts. Plus, it also specifies limits and tests the actual withdrawal time. Of course, the spy provides complete information about the available methods of deposit/withdrawal.
Checking of the support service is also an important point of the review. If the casino has live chat, our spy refers there and measures time of response and its quality. Many casinos are used to write they have 24/7 live chat but this isn't always true. The task of the spy is to find out this issue. If there is no live chat or it isn't 24/7, the spy measures time of response by email.
Conclusion
Finally, our spy summarizes all the information received and adds his impressions of the casino. Sometimes the opinion of a spy may not coincide with the feedback of players and other assessments. The spy doesn't seek to impose his opinion on someone, it's only a subjective estimation of a real and experienced player who has tested the casino as completely as possible.