Welcome bonus
BetChan gives its warm welcome to all new players by offering a lucrative bonus package with a total of €400/₽40,000 and 150 free spins for selected slots. The package is offered as a series of deposit bonuses, the first one being the most generous. Here is what the bonuses for the welcome package look like:
1st deposit bonus: 150% up to €100 /₽10,000 + 60 free spins for Space Wars;
2nd deposit bonus: 50% up to €100 /₽10,000 + 30 free spins for Rook's Revenge;
3rd deposit bonus: 50% up to €100 /₽10,000 + 30 free spins for Casanova;
4th deposit bonus: 50% up to €100 /₽10,000 + 30 free spins for Lucky Coin.
Other bonuses
BetChan's Monday reload bonus, as the name suggests, is available every Monday offering every player a chance to get their deposit boosted by 50% up to €100 + 30 free spins for Red Chilli. The wagering requirement is x40.
While not a bonus per se, there is also a regular tournament going on at the casino that can give you generous cash prizes every single week. The tournament called Wind of Change has a weekly prize pool of ₽2,000 + 5,000 free spins. If you wish to be rewarded for all the fun playing your favorite slots - just keep playing them, earning special bonus points. The bonus points are awarded for every €1 in bets, with the 150 most active players getting their cash prizes every week. The leader board is available on the tournament page and can be viewed any time to keep yourself informed of where you stand on any day of the week preceding the day the winners get their rewards. Cash prizes and free spins are to be played through only 3 times over, which is very enticing to any player that's been around and knows these are great terms. There is no limit to how many times you can win - if you are an active player that likes to stay ahead of competition, it could be every week!
BetChan's extra special VIP program is also a bonus system of its own. Yet again, players are not expected to do anything in particular - just keep playing their favorite slots and earning special points that help them achieve new VIP statuses. All players become participants of the program from the moment they register. Earning a certain number of those points will get you to a new level with a whimsical title (there's Elephant, Fox, Monkey, Tiger, Sheriff, Dracula, Captain, Viking, King, Ra and Pharaoh). Every new status earns you a cash prize - and the higher you go, the more generous the casino gets, with Ra earning you a €30,000 reward. Reaching the status of Pharaoh does not earn you bonus money - but they surely do you one better, with the magnificent Porsche GTS Carrera 911 becoming all yours to drive. Other perks while moving up in the VIP world include higher withdrawal limits (the usual €25,000 upped to €40,000 and then to €75,000) and a personal manager that makes your time at BetChan particularly lucrative and enjoyable.
In addition, there are occasional deposit- or even no-strings-attached bonuses to celebrate the release of a new slot or some other special occasion.
Live casino
Live table games at the casino are supplied by the industry's top providers - Evolution and Ezugi, which guarantees a great choice of options to every player. Live blackjack, roulette, keno, baccarat, Casino Hold'em and Dream Catcher - all those exciting games can be played live, immersing yourself into the incredibly realistic brick-and-mortar casino experience.
Customer support
BetChan is always online, with the finest specialists always ready to answer your questions and address your concerns. The support service is available 24/7 via e-mail and live chat. The standards of service are very high and every player can count on undivided attention to their matter, as well as professionalism of the specialist assigned. The response time for live chat is usually less than a minute.
Payment options
Payment methods available include most popular and secure ones, like credit cards (Visa, MasterCard, Maestro), e-wallets (NETELLER, Skrill), Cubits, Ecopayz, Paysafecard and wire transfer (Sofort). This is a decent choice that should have any player covered no matter the payment preferences.
All deposits are commission free and instant, all withdrawals are the same way, except for those made to credit cards, which may take up to three business days (but in reality take much faster). Minimum deposit and withdrawal amount is €20, maximum - €4,000 for all payment methods and currencies.
The casino has maximum withdrawal limits in place - there are daily cash out limits of €4,000 or equivalent, a weekly limit of €8,000 or equivalent and a monthly cash out limit of €20,000 or equivalent. For security purposes, all winnings must be withdrawn through the same payment method used to deposit.
Euro is the casino's default currency. If you are using a currency different from Euro, the amount deducted from your card may be different from the one requested, because currency conversion fees will apply. Wire transfers are only possible in Euro.
Casino security
Betchan takes full advantage of the 128-bit SSL (Secure Socket Layer) technology also utilized by the world's largest institutions to make sure each and every transaction is secure. The casino is operated by Softswiss N.V., which guarantees an extra layer of security. BetChan also holds a Certificate of Trust and voluntarily submits to randomness tests by eCOGRA.
To withdraw the winnings, the player needs to fill out all the required profile information. There is typically no need to verify your identity for amounts under €500. Verification for winnings exceeding that amount can be performed through a phone call from a casino manager (made at the number provided on the profile), or by requesting a scan of a utility bill or some other form of photo identification. In some cases, a selfie of the player holding his or her ID document might be required.
Summary
BetChan promises every player excellent gaming experience with full security and total transparency, delivering on each one of those promises. Players appreciate this casino for the amazing choice of games to play, solid customer support, a wide choice of payment options and lucrative bonus offers that every player, no matter how experienced, can take advantage of at some point. BetChan is also committed to constant growth and development, adapting to the needs and expectations of its players as the gambling industry changes. With this kind of dynamic and thirst for constant growth, this casino is a must-visit and definitely a must-play.
